Support

Setup takes about 15 minutes. Here's the whole of it, plus the things people ask afterwards.

Setup guide

1
Connect your calendar
Link Square Appointments and your services, staff and hours come across automatically. If you don't use Square, skip it — bookings live in Clayta instead.
2
Check your details
Confirm your opening hours, what people ask you most, and whether you want Spanish answered too. We pre-fill what we can.
3
Forward your line
Keep the number on your window. From your shop phone, dial *72 followed by your Clayta number to forward everything, or *71 to forward only when you don't pick up. Dial *73 to undo it.

The assistant answered but got something wrong: Open the call in your dashboard — the full transcript is there. Most mistakes trace back to a service name or price that needs correcting in Settings, and changes reach the assistant straight away.
A caller says they couldn't get through: Check that call forwarding is still active on your shop phone; some carriers drop it after a network change. Dial *72 and your Clayta number again to reinstate it.
I want to take deposits on some services: Settings → Deposits. Set an amount per service. The assistant will mention it on the call and text a secure payment link afterwards. It never asks for a card number by phone.
How do I stop the reminders?: Settings → Automatic messages. Each one can be turned off independently, and takes effect immediately.
I want to cancel: Settings → Plan → Cancel my plan. No phone call, no retention conversation. Your number keeps answering until the end of the period you've paid for, and you can export all your data first.

Email us and a person will answer — usually the same day.